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Shipping information

DHL EXPRESS SHIPPING

  STANDARD SHIPPING SHIPPING COST
France 1-2 business days Free
Europe* 1-3 business days Free
Other european countries and out of Europe* 2-5 business days 15 € (Free over 300€)
Rest of the world 2-5 business days 20 € (Free over 300€)

 

*Europe : 
Austria, Belgium, Bulgaria, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
*Other european countries and out of Europe :
China, Croatia, Cyprus, Hong Kong SAR, India, Israel, Japan, Malta, Russia, Singapore, South Korea, Taiwan, Thailand, United Kingdom, Vietnam, Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Bouvet Island, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Iceland, Isle of Man, Jersey, Kosovo, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Réunion, San Marino, Serbia, Svalbard & Jan Mayen, Turkey, Ukraine, Vatican City, Algeria, Libya, Mauritania, Morocco, Tunisia, Martinique, St. Barthélemy, St. Martin, St. Pierre & Miquelon, Australia, New Caledonia, Wallis & Futuna, Canada, United States

 

 

 

 

Kindly note that delivery to rural addresses can result in longer delivery times.

All orders are shipped with DHL and require a signature upon delivery. DHL usually operates between 9 AM —6 PM on business days. You can specify an alternate daytime delivery address when ordering, for example, your work address.

TAXES AND DUTIES

The prices of products are in Euros inclusive of taxes but excluding customs duties.

For all orders shipping outside of the EU, import and duty taxes may apply. Customs policies vary from country to country and we do not have any control over them. If you are required to pay import and duty taxes, you will be contacted directly by the shipping service. For more details, please contact your local customs office. 

IMPORTANT INFORMATION

Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays. We are unable to deliver to post office boxes. All orders are fully traceable through DHL.com.

INSURANCE

Jasmains Paris insures each purchase during time in transit until it is delivered to you. All orders require a signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfillment by Jasmains Paris.  

ORDER STATUS

All orders are shipped with DHL and are fully traceable on their website. You can always contact them if you have questions regarding your shipment.

Alternatively, you can refer to the “Orders” section of your account to get general information about your order status.